The goal of the department is to gather timely information related to the satisfaction and well being of patients and their families at The Nebraska Medical Center, the Durham Outpatient Care Center, and the Lied Transplant Center as well as the employees, students, and visitors to The Nebraska Medical Center.

The Patient Relations Department provides a mechanism by which patients and families can share their complaints, concerns, and/or compliments related to the health care services received at this institution. This includes but is not limited to issues related to interaction with medical staff, ancillary staff, cleanliness, patient rights and responsibilies, ethical issues, confidentiality, patient education, Do Not Announce status, and standards of care.


Contact Information:
University Tower, 3rd Floor Room 3464
Phone: 559-8158
Fax: 559-8855
Office Hours: Monday – Friday, 8:30 am to 5:00 pm.

After hours and on weekends, please contact the Call Center at 559-4000 for the liaison on call.

Patient Complaint Form

Name:


Provide a full description below of your complaint, including dates whenever applicable:

 

The resolution I am asking for is:

 

Address:

 

Phone: